Pay in three installments with Klarna
Who is Klarna?
Klarna is a Swedish payment service provider. Its role is to manage the entire process of your payment. Klarna offers simple payment solutions in more than 200,000 online stores, and more than 95 million customers around the world have already used these solutions to manage their payments securely.
How does the Pay in 3 free installments service work?
The Pay in 3 installments free service is a type of credit allowing you to spread the costs of your purchase into 3 equivalent payments. Each payment is automatically taken from the debit or credit card you provided when paying. The first payment is taken when your order is confirmed by Miami Hair Shop, and the second and third payments are scheduled 30 and 60 days later, respectively.
You can also control your payment schedule in the Klarna app.
You can also control your payment schedule in the Klarna app.
Am I eligible for the Pay in 3 installments service free of charge?
To use the Pay in 3 installments service free of charge, you must be at least 18 years old. This option is very popular, but please note that it is offered subject to your financial situation.
How can I increase my chances of being eligible for the Pay in 3 installments service free of charge?
Klarna offers a unique service based on a number of factors, such as order amount, order history and item availability. If you are aged 18 or over, you can improve your chances of taking advantage of the Pay in 3 installments service free of charge by providing your full name and address, and using your registered billing address as your delivery address. All orders are subject to individual evaluation. Therefore, the fact of having already benefited from the Pay in 3 free installments service does not guarantee that you will be able to use it for each order. Likewise, if your request is rejected, this does not mean that it will also be rejected for other orders
What do I need to provide when I make a purchase?
If you want to make a purchase with Klarna using the Pay in 3 installments service free of charge, you must provide your mobile phone number, your email address, your current billing address, your date and place of birth as well as a debit or credit card. The telephone number is requested in case we need to contact you. All communications will be made through your email address. It is very important to provide accurate information, otherwise you may not receive your payment schedule and updates regarding your order.
Will you run a credit check?
Klarna may carry out a cursory check, without any effect on your credit rating. This verification is only visible to you and Klarna; other creditors do not have access to it.
Why wasn't I offered the Pay in 3 installments service free of charge?
This option is very popular, but it should be noted that it is not systematically offered to everyone. It is automatically generated by algorithms that take into account a number of factors, such as address information, cardholder, order amount, online store, order history previous as well as the availability of the articles.
How do payments work with Klarna?
Payments associated with the Pay in 3 free installments service are automatically taken from the debit or credit card you provided during payment. The first payment is taken when your order is confirmed, then the second and third payments are respectively scheduled 30 and 60 days later. You can also control your payment schedule in the Klarna app.
What happens if I cancel or return my order?
Once Miami Hair Shop accepts your cancellation or return, Klarna will cancel all future scheduled payments and refund any amounts owed. This will be instantly visible in the Klarna app.<
What happens if I don't pay for my order?
Klarna will automatically attempt to charge the amount due associated with your purchase with the Pay in 3 installments service free of charge at Miami Hair Shop to the debit or credit card you entered during checkout. If we are unable to collect your payment by the scheduled due date, we will try again automatically two days later. If this last attempt fails, Klarna will send you a statement for the full amount due, due 15 days later. Klarna will notify you when a payment is due two days before you attempt to collect it. You also have the option to track the due date in the Klarna app. If you miss a payment, you may be subject to late payment fees and default, which could result in you not being able to use Klarna services in the future. Klarna may continue to attempt to collect overdue amounts on future due dates, or bill you separately for the outstanding total. If you do not pay for your purchase, Klarna may use an external debt collection company. However, this solution is used as a last resort. For more information on late payment fees, visit klarna.com.
I was invited to visit the Klarna website. Is it correct ?
You can view all your payments with Klarna and your payment schedule in the Klarna app or by logging in to klarna.com/uk.
Is my payment information safe?
Klarna processes payment information securely. No card data is transmitted to or held by Miami Hair Shop by this merchant. All transactions take place over secure connections using the latest industry standard security protocols.
Can I pay before the due date?
Yes. Simply go to the Klarna app or log in to Klarna.com/fr to pay in advance.
Have you received my payment ?
Klarna will notify you via email and push notification in the Klarna app when a payment is due or has been successfully collected, or in the unlikely event that your payment has failed. If a payment has been taken but you have not received confirmation, you can view the status of your order and payments in the Klarna app or by logging in to www.klarna.com/uk.
What happens to my first statement when I return item(s)?
Once Miami Hair Shop has received the (partially or fully) returned order, and you have received confirmation, Klarna will send you an updated statement with an adjusted payment schedule in case the return is partial. In the event of a complete return, we will refund the payments taken and cancel any future scheduled payments. You can also check the status of your order in the Klarna app.
I received a statement even though I have not yet received my items.
If you have not received your items, contact Miami Hair Shop to find out the status of your order and its delivery. You can also contact Klarna customer service to extend your payment due date or put the order on hold in the Klarna app while waiting for the items to arrive.
I canceled my order. How long will it take for me to be reimbursed?
As soon as the store has recorded your cancellation or return, the refund will be processed within 5 working days.
I requested a refund. How will he be treated?
Refunds are issued to the debit or credit card you provided during checkout.
I did not receive the email with my payment/statement information
You can log in to the Klarna app or at www.klarna.com/fr to find all the information relating to your orders and your payment schedule.
I have another question about payment, how can I contact you?
Go to the customer service page in the Klarna app to find a complete list of FAQs, live chat and telephone contact details.